Shipping policy
Shipping Policy
At Lulyre, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite fashion finds.
1. General Shipping Information
We currently ship throughout the United States only. We do not ship internationally.
Orders are shipped from our warehouse: NATURSENSE LLC, 2840 Girard Blvd NE, Albuquerque, NM 87107, United States.
Delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
Free Shipping – We offer free standard shipping on all orders within the United States, with no minimum purchase.
4. Estimated Delivery Times
Here's what to expect once your order is placed:
- Processing Time: 2–3 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Total Delivery Time: 6–12 business days
- Order Cutoff Time: 5:00 PM
- Time Zone: (MT) Mountain Time – Albuquerque, NM
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions. You will receive a confirmation email with tracking information once your order ships.
5. Duties, Import Taxes and Customs
All applicable import duties, customs fees and import taxes are already included in the price you pay. You will not be asked to pay any additional customs or import charges upon delivery. Applicable sales tax, if any, is calculated and shown at checkout before you complete your purchase.
6. Shipping Restrictions
We do not ship outside the United States, to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on U.S. regulations or carrier restrictions.
7. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
8. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email: contact@lulyre.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
9. Shipping Policy Update
We may update our shipping policy from time to time to reflect changes in our operations, carriers or legal requirements. The latest version will always be available on this page. (Last updated: October 10, 2026)
For information about returns, please see our Return & Refund Policy.
10. Contact Information
Store name: Lulyre
Company name: NATURSENSE LLC
Company Address: Suite R, 1209 Mountain Rd Pl NE, Albuquerque, NM 87110, United States
Warehouse Address: 2840 Girard Blvd NE, Albuquerque, NM 87107, United States
Email: contact@lulyre.com
Monday to Friday | 9:00 AM – 5:00 PM (MT)
Weekends | 11:00 AM – 4:00 PM (MT)
We aim to respond to your inquiries within 24 hours.